Tag Archives: Customer Care

Uconnect | July 24 2015

Unhacking the hack: Ensuring security

Actions speak louder than words. When we first learned of the ability for others to hack into some of our 8.4-inch touchscreen systems, we developed, tested and implemented a software patch. Owners had the option to see if their vehicle was affected and if so, they could install the update. Since then, we’ve taken more
Read More

Uconnect | July 22 2015

Unhacking the hacked Jeep® SUV

July 24, 2015 update: Click to read about the additional measures that FCA US has taken to ensure the security of the vehicles with particular 8.4-inch touchscreen systems. Updated to clarify: Due to market access to cellular connectivity, the 8.4 touchscreen issue noted in the blog post is for vehicles sold only in the U.S. We read
Read More

Pentastar Passion | June 12 2012

Joining the High Milers Club

By Mike Driehorst UPDATED 2/25/2015: As of this month, we started sending owners in the “High Milers Club” branded license plate brackets (below). Also, we added Fiat Customer Care information for our Fiat owners who reach the 100,000-mile mark and beyond. Not to take away from some of the passionate owners of competitive vehicles…but I
Read More